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New Reviewer

The rude cashier

Terrible Herbst - The rude cashier
I came in to buy cigarettes and use the restroom I also bought some ice cream. I am from Las Vegas Nevada and the store number that I went to was #379. On 5/28 at 8:25pm. My cashier was named Stephanie. I asked her if I can get the code or key to use the restroom....
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ID
#3618510 Review #3618510 is a subjective opinion of poster.
Pros
  • Convenient
Cons
  • Wait time to be paid
  • Manager at the store
  • Customer service
Preferred solution
Let the company propose a solution

Incident sent to report

I was at your location at 400 n. Eastern Ave on 08/05/22 about 5:30 pm. store #379. I was trying to use my Albertsons rewards points for .20 off per gallon on $50.00 worth of gas. I NEED the discount thanks to Joe bidens bs. It took a couple extra minutes, your cashier...
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ID
#3832891 Review #3832891 is a subjective opinion of poster.
Location
Las Vegas, Nevada

The black teller is unprofessional

Terrible herbts gas station at 21 e silverado ranch blvd Las Vegas nv 89183 I went on this location at aug.6 at 7:45pm and the black teller is unprofessional because Im telling him i have a rewards number and hes asking me the card that I dont have it but i said i can input my telephone number and screaming that he need a card and he didnt accept the drink coupon that came from terrible pump.
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ID
#3829948 Review #3829948 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Apology

Your location in Henderson , had crossed the lit for the last time. Your employee has called the police a second time why I do not know but I guess that's what the court of law is for

She has worn strap ONS that women were when they to please there lovers in the pass. I haven't filed on that behavior as wellget

User's recommendation: Write her up.

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ID
#3812266 Review #3812266 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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Verified Reviewer
New Reviewer

Being verbally assaulted

I was verbal assaulted by a employee named Michael at Durango flamingo locatio its so discussing and unprofessional I can't put into words how belittling and humiliating is was and after calling customer service I was told I can't enter the store to purchase anything until there investigation is over.really who's being punished here.terrible Hurst is condoning this because he continues to do this thus is far from over let's see what there investigation reveals

User's recommendation: Don't go when Michael is there.

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ID
#3782145 Review #3782145 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Tekno Products Customer Care
Pros
  • Close by and 24 ht
Cons
  • Terrible employee
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Store #325

We stop by this store on most trips from Pahrump to LV. They have installed four(?) portable toilets outside, all good, many stop plus visitors, campers from Red Rock, etc. The problem is they have two toilets inside, which one has been " not working" for months. Which...
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ID
#3765205 Review #3765205 is a subjective opinion of poster.
Location
Pahrump, Nevada
Preferred solution
As noted in request- always keep an inside toilet open for ADA and / or other limited use patrons.

Unhappy experience

I have been a long-time customer at the location at Buffalo and Sahara, I purchase gas there and have been using the car wash for many years. I had my vehicle washed there this week and was very unhappy with the condition my vehicle came out. The wheels were still dirty, the outside of my mirrors were still dirty and the back of the vehicle was almost untouched. I came home and had to do almost a complete car wash. I just wanted to let someone know.

User's recommendation: Check your vehicle before you leave the carwash.

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ID
#3746717 Review #3746717 is a subjective opinion of poster.
Location
North Las Vegas, Nevada
New Reviewer

Car Wash Issues

Customer service representative was very nice yet another person who couldnt resolve my issue. Have been dealing with this for a while in various locations.

User's recommendation: Get the fast pass even if person says they will all work with just plate number!

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ID
#3705461 Review #3705461 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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Verified Reviewer
New Reviewer

Need to speak to district manager. I assume the clerk is on drugs.

Cashing out my ticket took over 30minutes still waiting, Im sure she is trying to pull a fast one on me. Im not leaving until I get my money, and she made a fake phone call to address my issue.
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ID
#3637045 Review #3637045 is a subjective opinion of poster.
Location
Los Angeles, California
Preferred solution
This to never happen to another patron

Rude to customer

Pulled into get my oil changed at Terribles on Pacos & Wigwam. In Henderson Nevada. Attendant Exstreamly rude and upset. I left and went to Jiffys lube.
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ID
#3620755 Review #3620755 is a subjective opinion of poster.
Location
Henderson, Nevada

Pressure washing services to your locations in Las Vegas NV

My wife and I started our pressure washing business and we are looking forward to provide our company services to your stores. We can provide a Free Demonstration in any of your gas stations and store for you to see the before and after results on entry way of store, siding and around gas pumps flooring.Ive done a free demo on your store located at lamb blvd. and E. Bonanza intersection. Your store manager Harley was very happy with the outcome. Thank you for your time and look forward to hearing from you.
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ID
#3617879 Review #3617879 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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Verified Reviewer
New Reviewer

Rude cashier

My wife went into the terrible Hertz on Boulder highway right across the street from the Lowe's she proceeded to put $1.35 that she cant do that the lady was rude to my wife and called my wife for drug addict so I went into the store and purchased the gas. Then told us...
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ID
#3603506 Review #3603506 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Free drink with purchase
Preferred solution
Apology
New Reviewer

Racist management

So not go into this location as the manager is racist and will refuse you service. This is the worst ran terribles in Las Vegas. It constantly closes early, and you will be discriminated against, and embarrassed and falsely accused of stealing. Good luck if you continue to shop there. I know I wont ever again.

User's recommendation: Change management and day shift employee.

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ID
#3574588 Review #3574588 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Let the company propose a solution
New Reviewer

Racist manager refusal to serve

Your manager at the location on Durango and westcliff has flat out told me not to come to her store bc Im a stupid white man and my kind is not allowed in her store. I spend easy $1,500 - $2,000 a month at this gas station between gambling, gas and shopping and I now...
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ID
#3574571 Review #3574571 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Pros
  • Managage is weak
Cons
  • Lack of protocol with policy rules
  • Manager at the store
Preferred solution
To settle this in court if the manager continues to work for you.
New Reviewer

Bathrooms are gross

Terrible Herbst - Bathrooms are gross
Terrible Herbst - Bathrooms are gross
Terrible Herbst - Bathrooms are gross
Your truckstop in jean nevada the restrooms are so bad. There whiping *** on paper towels and throwing it the corners of the bathroom. Theres 1 cashier. No one to clean your restrooms. Its gross. I called the health department

User's recommendation: As a truck driver. I wont recommend it.

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ID
#3569198 Review #3569198 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Clean your restrooms
New Reviewer

Because I can't cash my gambling ticket

Basically the ticket for 107.80 is to much for the cashier and the redemption bill breaker due to insufficient funds the burden of which appear to fall on me to wait until tomorrow but I will be losing out on much more due to this and have no intention of repeat business and have warned others to not gamble due to this policy of payouts not being legitimately valid or refundable by the very location that gambling is done.
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ID
#3419249 Review #3419249 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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