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2.2 Based on 13 reviews
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  • Customers like
    • Free car wash 1
    • Previous offerings 1
  • Customers don't like
    • Terrible work 2
    • Rude manager 2
    • New price policy 1

Have been using these guys exclusively for at least 15 yrs. Yesterday I went to have the oil changed in my 98 Saturn. I requested their 'basic oil change' (oil and filter changed, no fluids or tires checked) which usually cost 19.99.($23 ish after tax and disposal fee). The attendant informed me that the basic oil change has been discontinued, and service for my car is now 47 dollars (all inclusive). Am I missing something, or is that a... Read more

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So get this I went into terrible Hurst around 4:30 at night. So I was riding my motorcycle and I had my helmet in my backpack. So the guy at terrible Hurst working graveyard shifts little fat chubby do with a black beard and glasses. Try to tell me it's policy that we don't where are backpacks inside. I'm like okay that's one thing. But then the next he goes on about how he can make me *** my motorcycle helmet and I'm like well. Do you know how... Read more

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To whom it nay concern; Ive never been humilated and insulted yesterday by an employee name Jacob on Annie Oakley & sunset location yesterday with my kids that i picked up from. Had no gas , had a wash wash, went inside paid for a $50 gas , but was given only $9.56, went back inside, complained but all i could get was " thetes nothing be can , that someone pumped the reaming $40.44 and that i should leave or else he will cal the corps on me as... Read more

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Went to the gas station on Durango and blue diamond. I always go to this store everyday. The graveyard worker says he will charge me for three ketchup packets, three mustard and two mayo packet. Two years going to the same place this is new policy. The guy is racist it has to be because he always giving me attitude and this incident with the *** packets. Asked him what's up he says we charge for packets. Sure you do after two years u ask me now. Read more

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8590 W Lake Mead Blvd, Las Vegas, NV 89128 today I had an issue in this location with one of the cashiers her name is janay because when I went to put $20 on the pump number 7 she never put the money on the pump she made me go back and forth 3 times and when she finally put the money on the pump #7 she only put $10 not 20 and when I went back to tell her that I payed $20 not 10 she told me that I pay only $10 I asked her to check the cameras to... Read more

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Eastern and warm springs. Very rude. Bad customer service. Service is over priced. Add comment

Very disappointed that this company took advantage of my 19 year daughter and charged her $80 for an oil change. Even a dealership wouldnt charge for a Ford Focus...what would make an oil change cost that much...oh i guess it was the "free" car wash that came with it. Its sad we as consumers cannot trust a major company to honest and fair with our youth. Shameful Terrible Herbst! Add comment

ANN AND 215. BLACK MALE ADULT ATTENDANT WITH RAG ON HIS HEAD. Had a "terrible" (no pun intended) experience with this racist *** hole last night. He knocks my ID out of my hand and when i go to pick it up, he pushes my hand out of the way and grabs my ID. He continues to ring up my items, grabs the 20 and throws the change towards my hand. When i asked for a supervisors contact number he writes it down and pushes the paper towards my direction... Read more

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Awhile ago I had my black BMW washed at there car wash on pecos . The next day I noticed all the scratches on my paint near the rim of my doors on both sides of the car upper part. After notifying terrible herbst filing a report the corporate office told me that there's no way there machine could of created those scratches. Hello your machine did make those scratches after looking how there machine operates it did. They told me to get with my... Read more

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Was just at Ann and 95 store The dip *** behind the counter with a towel on his head could not even say hi or anything dropped my change on counter!!! This is the help you hire will not go to your stores any more!! Been here 38 years and will promote not going to your stores!!!! My number is 702-533-2785 Read more

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