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  • Customers like
    • Free car wash1
  • Customers don't like
    • Terrible work2

  • 12 hours ago
  • Service Centers and Customer Services
  • Las Vegas, Nevada
  • Gas And Service
  • 7
  • REVIEW RATING 4/5

I was in Terrible's located at 9991 W Charleston Blvd, Las Vegas, NV 89117 (corner of Charleston & Hualapai). I was waiting in line talking with my best friend from OK who had an MRI and is scheduled for a surgery tomorrow 9/1/15 at a hospital in Tulsa. She made a gesture to hang up my phone and fingered another customer forward. I hung up my IMPORTANT call and asked her "is there some reason... Read more

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Resolved

  • Aug 26
  • Service Centers and Customer Services
  • Las Vegas, Nevada
  • Oil And Lube
  • 1
  • 1
  • 11
  • REVIEW RATING 5/5

horrible experience. went to their location at 11 Nellis and Charlston Blvd (Las Vegas NV) to change oil and check for liquids. before i left i check the fluids my self - they were low, so i asked for refill and paid extra for "silver service". when i came home i noticed the fluids were still low. went to other mechanic to ask him to check for oil. he show me dirty filter and dark, cloudy oil - ... Read more

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Worst car wash i have ever had i might well dud it myself waste of miney at marks and sunset las vegas wi Add comment

I love terrible I do have 4 cars always take it in for an oil change excellent job the car wash I had on Thursday was the worst interior job I have ever seen my floors were disgusting still had catch up splattered on the side they didn't wipe down anything absolutely horrible very depressed over the whole situation Add comment

  • Mar 02
  • Service Centers and Customer Services
  • Henderson, Nevada
  • Oil Filter Change
  • 1
  • 1
  • 63
  • REVIEW RATING 4/5

I took my car to the Terrible Herbst Wigwam lube location to get my oil and filter changed. They forgot to put antifreeze and to find out few days later that my coolant tank was bone dry. I called to speak to the manager and he would not admit his fault so I had to spend $20 more for coolant. I do not have a leak and have no problems. I have pretty much lost faith in Terrible Herbst after getting... Read more

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Went to the terribles on Maryland Parkway and Tropicana. Paid for a deluxe car wash. After getting out of the carwash I look the vehicle over and there's still dirt! I mean I could draw on the Windows... Complete ripoff!! Add comment

  • Nov 25, 2014
  • Service Centers and Customer Services
  • Summerlin South, Nevada
  • Cashier
  • 56
  • REVIEW RATING 4/5

I stop at Terribles everyday Monday-Friday at at least once a day if not twice. I always have a pleasant experience that's why I return. The staff is friendly and over all the store has what I need. I normally go to the location on Russell and Polaris next to the corporate office but today I found myself on the opposite side of the street no big deal there is another location across the street. ... Read more

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  • Aug 09, 2014
  • Service Centers and Customer Services
  • Sunrise Manor, Nevada
  • Car Wash
  • 82
  • REVIEW RATING 4/5

so I go get a car wash Friday so I'm looking good its Friday what could happen . drive through the car wash and when I get out to wipe it dry I noticed a scratch , note this is a brand new car only drove it a week I went in to complain and the guy said that could not have happened there , omgomg Read more

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  • Nov 15, 2013
  • Service Centers and Customer Services
  • Cashier Treatment
  • 86
  • REVIEW RATING 4/5

My mother visited the store on Bruce and Lake Mead tonight at around 7:20. She gave the cashier $20 and told her pump 5. She went to the pump and attempted to pump the gas and the pump did not work. She went back inside and asked "Jennifer" what happened and she told my mother she would fix it. Moments later she came back to my mother with a debit card receipt and my mother told her that she... Read more

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  • Sep 15, 2012
  • Service Centers and Customer Services
  • Corona, California
  • Cashier
  • 1
  • 1
  • 365
  • REVIEW RATING 5/5

Friday night I stopped by to pick up some cigarettes and gas at terrible herbst around 9pm. After noticing I couldn't pay for my gas at the pump I walked inside to pay at the counter. I asked the guy for some camel 9 and fifty on number 2. Nothing too complicated nor offensive to him. The guy smirked at me and began taunting me about the cigarets I was purchasing. (they come in a black box... Read more

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