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1.8 Based on 9 reviews
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  • Customers like
    • Free car wash 1
  • Customers don't like
    • Rude manager 2
    • Terrible work 2
    • Manager at the store 1
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Eastern and warm springs. Very rude. Bad customer service. Service is over priced. Add comment

Very disappointed that this company took advantage of my 19 year daughter and charged her $80 for an oil change. Even a dealership wouldnt charge for a Ford Focus...what would make an oil change cost that much...oh i guess it was the "free" car wash that came with it. Its sad we as consumers cannot trust a major company to honest and fair with our youth. Shameful Terrible Herbst! Add comment

ANN AND 215. BLACK MALE ADULT ATTENDANT WITH RAG ON HIS HEAD. Had a "terrible" (no pun intended) experience with this racist *** hole last night. He knocks my ID out of my hand and when i go to pick it up, he pushes my hand out of the way and grabs my ID. He continues to ring up my items, grabs the 20 and throws the change towards my hand. When i asked for a supervisors contact number he writes it down and pushes the paper towards my direction on the counter. When i asked for his name and supervisors name he says " it doesnt matter, theyll... Read more

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Awhile ago I had my black BMW washed at there car wash on pecos . The next day I noticed all the scratches on my paint near the rim of my doors on both sides of the car upper part. After notifying terrible herbst filing a report the corporate office told me that there's no way there machine could of created those scratches. Hello your machine did make those scratches after looking how there machine operates it did. They told me to get with my insurance. Why should I pay for a deductible you scratched my car. Very unprofessional !!!!! Read more

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Was just at Ann and 95 store The dip *** behind the counter with a towel on his head could not even say hi or anything dropped my change on counter!!! This is the help you hire will not go to your stores any more!! Been here 38 years and will promote not going to your stores!!!! My number is 702-533-2785 Read more

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I took my 2014 dodge truck for a wash at the T.H. On sunset and Annie Oakey. I had no damage on my truck before I arrived but noticed damage when I got it back. They had dented the bed on the drivers side. The use brushes before they get put through the wash and that's where it was done. The " person in charge " said no way it was the fault of the care wash. After asking for his name he said I could fill out a report. Poor management! The thing that really pissed me off was he tried to make me feel like I was lying. This place will never... Read more

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I was in Terrible's located at 9991 W Charleston Blvd, Las Vegas, NV 89117 (corner of Charleston & Hualapai). I was waiting in line talking with my best friend from OK who had an MRI and is scheduled for a surgery tomorrow 9/1/15 at a hospital in Tulsa. She made a gesture to hang up my phone and fingered another customer forward. I hung up my IMPORTANT call and asked her "is there some reason for not being on a phone while being rung up?" She stated "it is rude". I was flabbergasted. I told her "it is a choice to spend my money here... Read more

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horrible experience. went to their location at 11 Nellis and Charlston Blvd (Las Vegas NV) to change oil and check for liquids. before i left i check the fluids my self - they were low, so i asked for refill and paid extra for "silver service". when i came home i noticed the fluids were still low. went to other mechanic to ask him to check for oil. he show me dirty filter and dark, cloudy oil - mechanics did not change oil, oil filter and refill fluids. shame. this is not the first time they scammed me. been there few months ago, after "oil... Read more

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Worst car wash i have ever had i might well dud it myself waste of miney at marks and sunset las vegas wi Add comment

I love terrible I do have 4 cars always take it in for an oil change excellent job the car wash I had on Thursday was the worst interior job I have ever seen my floors were disgusting still had catch up splattered on the side they didn't wipe down anything absolutely horrible very depressed over the whole situation Add comment

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